We met Sabrina in Lesson 1. She sees her doctor because of joint pain. After a thorough exam and considering her case, her doctor prescribes steroids.
When she picks up her prescription, the instructions are complicated, so she just takes 2 per day. When her joint pain doesn’t improve, Sabrina calls the doctor.
The doctor realizes Sabrina didn’t understand the directions and asks if she has eyesight or reading issues. Sabrina mentions she didn’t finish high school and struggles to understand written text. The doctor documents this for coding later.
